Gents
Thanks for your help. The response from my friend is as follows
"Power to the motors is via bus wire. 2.5 sq.mm. copper, twisted pair. Approx. 25 feet long, terminated at open end with a DCC Concepts filter.
The motors are DCC Concepts Digital point motors, they have integrated decoders, not the AD1/AD4 decoders. They operate in stall mode.
24 purchased, only 12 could be programmed, when connected directly to the Elite via short lengths of 16/0.2 mm twisted leads. Each was programmed individually, before fitting to the layout. Getting 12 programmed satisfactorily demonstrates that the correct steps were followed - no doubt about that.
Four of the programmed motors were connected to the bus wire via 16/0.2mm wires, with soldered joints to the bus wire. Call them 1, 2, 3 & 4! Located at the end of the bus wire remote from the Elite.
1 & 4 worked, 2 & 3 did not work. When 1 & 4 were connected to the wires installed for 2 & 3 motors, they worked, so the wiring is OK. When 2 & 3 were connected to the 1 & 4 wires, they did not work
But 3 & 4 work when tested by direct connection to the Elite via the 16/0.2 mm wires.
Two other programmed motors have been tried - one worked, one did not Both worked when re-connected directly to the Elite.
Railcom is turned off. Or it was, whether or not it has re-enabled itself at sometime when the Elite was switched off then back on is not known. That will be checked.
The points are Peco live frog, converted to switched frog, with insulated rail joiners where appropriate. Frogs are switched from the Cobalt motors, all works correctly. The power to the attached lengths of track is correct (the points are at one end of storage sidings, connected to each other in sequence), no shorts or anything apparently untoward, but not yet tested with a loco, not prepared to risk an expensive sound decoder until the problems with the motor decoders are resolved
The Elite is described by Hornby as 'NMRA Certified'. DCC Concepts say the motors are 'NMRA compliant'. Hornby say it's DCC Concept's problem, DCC Concepts say it's Hornby's problem. In reality, it's the user's problem!
Motors were purchased from Hattons, who say that the only times that they get any motors returned are when they've been bought by owners of Hornby Elite controllers!"
Bill