Thirdrail68
Registered
Hi,
Another weekend of total frustration. Last week I posted my problem with my QSI 10 amp Titan decoder where I accidently touched a wire from the smoke unit onto the decoder causing the sound to drop to about 10% and will not return. I emailed QSI twice and facebooked them and no reply, great customer support eh!! Anyway I bought the QSI programmer to see if I reprogrammed the firmware the sound my reset. Setting up the programmer was fairly simple, updated all the drivers from the QSI website. As this decoder is the ET Q3 version I wanted to upgrade the sound to the 1132-567 EMD Q3 file. I placed my GP9 on the program track and read the decoder information and it read back. I found the Q3 sound file I wanted and downloaded onto the decoder. Nearly an hour passed to update the firmware and on completion it come up with an error message, I couldn't believe it. I then went to the read decoder information and it read, Unable to read Mfg.ID, a Status = 1 I looked at the manual and it briefly explained to make sure track and wheels are clean and to read again. I did, you guessed it, same message. The manual gives you no further options. I placed the loco on the power track and nothing, absolutely nothing. It seems the firmware has gone. I placed the loco back on the QSI program track and tried to reload the original 1001-400 sound file and it won't let me because the loco can't be read. I cannot even reset the decoder. So in one week I have managed to lose most of the sound and now lost the software on the decoder. How can this go wrong, all I'm doing is downloading files off the QSI website onto a QSI decoder. I am absolutely fed up with QSI, there decoders promise so much with so many features but try programming them. If the file you're downloading doesn't work then that should not render the decoder useless with no way or advice on how to rectify. As I said QSI support is non existent and offer nothing. Avoid QSI unless you're considering suicide.
Cheers
Steve
Another weekend of total frustration. Last week I posted my problem with my QSI 10 amp Titan decoder where I accidently touched a wire from the smoke unit onto the decoder causing the sound to drop to about 10% and will not return. I emailed QSI twice and facebooked them and no reply, great customer support eh!! Anyway I bought the QSI programmer to see if I reprogrammed the firmware the sound my reset. Setting up the programmer was fairly simple, updated all the drivers from the QSI website. As this decoder is the ET Q3 version I wanted to upgrade the sound to the 1132-567 EMD Q3 file. I placed my GP9 on the program track and read the decoder information and it read back. I found the Q3 sound file I wanted and downloaded onto the decoder. Nearly an hour passed to update the firmware and on completion it come up with an error message, I couldn't believe it. I then went to the read decoder information and it read, Unable to read Mfg.ID, a Status = 1 I looked at the manual and it briefly explained to make sure track and wheels are clean and to read again. I did, you guessed it, same message. The manual gives you no further options. I placed the loco on the power track and nothing, absolutely nothing. It seems the firmware has gone. I placed the loco back on the QSI program track and tried to reload the original 1001-400 sound file and it won't let me because the loco can't be read. I cannot even reset the decoder. So in one week I have managed to lose most of the sound and now lost the software on the decoder. How can this go wrong, all I'm doing is downloading files off the QSI website onto a QSI decoder. I am absolutely fed up with QSI, there decoders promise so much with so many features but try programming them. If the file you're downloading doesn't work then that should not render the decoder useless with no way or advice on how to rectify. As I said QSI support is non existent and offer nothing. Avoid QSI unless you're considering suicide.
Cheers
Steve
